Patient Resources

Stem Cell Therapy FAQs

We believe informed patients make the best decisions. Find honest answers to the questions we hear most often — about our treatments, our process, and what to expect.

22 questions across 5 patient topics. Select any question to read the answer.

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General

4 questions in this category

What is LIV Stem Cell Therapy?

LIV is a premium regenerative medicine clinic based in Tijuana, Mexico, serving national and international patients — primarily from the United States. We specialize in stem cell therapies, aesthetic medicine, IV nutrition, and comprehensive wellness programs, all delivered under the care of experienced physicians in a world-class clinical environment.

Is LIV a licensed and accredited clinic?

Yes. LIV operates under full COFEPRIS certification — Mexico's federal health regulatory authority. Our physicians are board-certified and our facility meets international clinical standards.

Why is LIV located in Tijuana?

Tijuana offers a unique combination of advantages for US patients: proximity to San Diego (just minutes from the border), access to advanced regenerative therapies approved in Mexico but not yet available in the US, significantly lower costs without compromising quality, and a thriving medical tourism ecosystem with decades of experience serving American patients.

Do you treat international patients?

Yes. We regularly treat patients from across the United States, Canada, and internationally. Our team provides full coordination support including travel guidance, border crossing assistance, accommodation recommendations, and telemedicine follow-up care.

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Stem Cell Therapy

5 questions in this category

What types of stem cells do you use?

We work with several types of regenerative cells depending on the condition being treated: Mesenchymal Stem Cells (MSCs) from umbilical cord or Wharton's jelly, Muse Cells — a highly specialized subset with exceptional regenerative properties, Natural Killer (NK) Cells for immune modulation, and Exosomes — nano-sized vesicles derived from stem cells that carry regenerative signaling molecules.

Are stem cell treatments safe?

When administered by qualified physicians using properly sourced and processed cells, stem cell therapy has a strong safety profile. All cell products used at LIV are rigorously screened, tested, and processed in certified laboratory conditions. We conduct thorough pre-treatment evaluations to ensure each patient is an appropriate candidate.

How many treatments will I need?

Treatment protocols vary significantly based on the condition, severity, and individual patient response. Some conditions respond to a single infusion; others benefit from a series of 3–6 treatments. Your physician will design a protocol based on your specific case during the initial consultation.

How soon will I see results?

Results vary by condition and individual biology. Some patients notice improvements within days to weeks; others experience gradual improvement over 3–6 months as cellular repair processes unfold. Your physician will set realistic expectations based on your condition and protocol.

Can stem cell therapy be combined with other treatments?

Yes — combination protocols often produce superior results. Stem cell therapy is frequently combined with IV nutritional therapy, hormone optimization, ortho-molecular nutrition, and aesthetic treatments for comprehensive regenerative outcomes.

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The Process

5 questions in this category

What happens during my first consultation?

Your initial consultation includes a comprehensive review of your medical history, current symptoms, and health goals. We order baseline lab work and imaging as needed, and your physician will explain all treatment options in plain language — with no pressure to proceed. The consultation is free.

How do I get to the clinic from the US?

Our clinic is located in Tijuana, just minutes from the San Ysidro Port of Entry — the busiest land border crossing in the world. Most patients drive to San Diego and either walk across the border or use the CBX bridge. We provide detailed travel instructions and can arrange transportation from the border to our clinic.

How long will I need to be in Tijuana?

This depends on your treatment protocol. Many IV therapy and aesthetic treatments are same-day procedures. Stem cell infusions typically require 1–3 days. More comprehensive protocols may require 3–5 days. We will give you a precise timeline during your consultation.

What do I need to bring to my appointment?

Please bring a valid government-issued photo ID, any recent lab results or medical records relevant to your condition, a list of current medications and supplements, and your insurance card if you plan to seek reimbursement.

Is follow-up care available after I return home?

Yes. We provide telemedicine follow-up consultations for all patients, typically at 2 weeks, 6 weeks, and 3 months post-treatment. Your physician remains accessible for questions and protocol adjustments throughout your care journey.

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Aesthetics & Wellness

4 questions in this category

What aesthetic treatments do you offer?

Our aesthetics program includes Botox and dermal fillers, facial harmonization, facial stem cells and exosomes, stem cells for hair loss, scar treatments, hyperpigmentation treatments, and bio-stimulators. All treatments are administered by our physicians.

What is the difference between facial stem cells and regular fillers?

Dermal fillers add volume mechanically and are temporary. Facial stem cells and exosomes work at the biological level — stimulating your skin's own repair mechanisms, increasing collagen production, and improving skin quality from within. The results are more natural and address the underlying aging process rather than masking it.

Do you offer hormone replacement therapy?

Yes. We offer bio-identical hormone replacement therapy (BHRT) for both women and men, including testosterone replacement, estrogen and progesterone balancing, and thyroid optimization. All protocols are based on comprehensive lab panels and tailored to your individual hormonal profile.

What is IV therapy and what are the benefits?

IV therapy delivers vitamins, minerals, antioxidants, and regenerative compounds directly into the bloodstream, bypassing the digestive system for 100% bioavailability. Benefits include enhanced energy, immune support, skin rejuvenation, detoxification, cognitive clarity, and accelerated recovery.

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Costs & Insurance

4 questions in this category

How much do treatments cost?

Treatment costs vary significantly based on the type and complexity of the protocol. IV therapy sessions start at a few hundred dollars; aesthetic treatments range from a few hundred to several thousand dollars; stem cell protocols range from $3,000 to $15,000+ depending on the condition and number of sessions. We provide transparent, itemized pricing during your consultation — no hidden fees.

Does US health insurance cover treatment at LIV?

Most US health insurance plans do not cover treatments received in Mexico. However, some patients with international coverage or HSA/FSA accounts may have partial reimbursement options. We can provide detailed invoices and medical documentation to support any insurance claims you wish to file.

Do you offer payment plans?

Yes. We work with several medical financing partners to offer payment plans for qualified patients. Please ask our patient coordination team for details during your consultation.

How does the cost compare to the same treatments in the US?

Patients typically save 50–75% compared to equivalent treatments in the United States, without any compromise in quality. Our physicians are trained to international standards, our facility is COFEPRIS certified, and we use the same pharmaceutical-grade products as leading US clinics.

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